What are the best business insider tips for improving customer service and satisfaction?

As a support agent, you have knowledge that all teams in the company can benefit from. Every day you talk to customers, you learn about the goals they're trying to achieve with your product and how successful they are in achieving them. The customer experiences growth problems day in and day out. We offer you a daily selection of the best news content from Business Insider so you can stay up to date on the latest topics and conversations about the African market, leaders, careers and lifestyle.